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Adapting to deliver the greatest value (Agility is Changing the World Final Post)

We met a lot of people during that crisis, but there was one who made a huge impact, Leslee from Key Largo. Leslee came back to something she never expected after Hurricane Irma, her house and all of her belongings were destroyed. Yet Leslee used her free time after the storm, like other residents, to think about others. She reached out to let me know how appreciated we were, and that if we REALLY wanted to add value, we might want to consider something different. Her idea? She wanted us to find and deliver furniture. I had to wonder, did she talk to Betty? Or was the need that great? So I did a little research. Sure enough, people were sitting on the floor, beds, or if they were really luck

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